The Bank of Jackson Offers 24-Hour Banking

You can bank online at any time of day and night with our Online Banking and Bill Payment

Meanwhile, if you have a question about online banking, please email us or call our customer support at 731-287-4909.

You can also get your account information and  balance over the telephone at any time of the day or night.

Call 731-660-2434; the Bank Access Code is 04.

The Bank of Jackson partners with MoneyPass, a nationwide network of ATM machines. Use of any MoneyPass ATM is free to The Bank of Jackson customers.

Jackson ATM MoneyPass locations:
The Bank of Jackson
420 Oil Well Rd.
558 Carriage House Drive
132 W. University Pwy.
2800 Old Medina Rd. at Old Medina Market
Other Jackson locations... 341 Hospital Blvd.
525 Old Hickory Blvd.
104B W University Park
225 Martin Luther King Drive
2113 S. Highland

MoneyPass locations also can be found at First Tennessee branch locations, which also partners in the MoneyPass network

For any MoneyPass ATM location outside of Jackson, go to: MoneyPass ATM Locater

Night deposit boxes are located at each of our three branches: 420 Oil Well Road, 558 Carriage House Drive, 132 W. University Pwy.

To report a lost or stolen debit card please call 1-877-300-3509. Upon entering the voice message system, press 1 for instructions in English or press 2 for instructions in Spanish. Next you should press 2 for lost or stolen cards. You will be asked to enter your debit card number, but if you do not have your card number, stay on the line and a customer service representative will help you cancel the card. Once this has been done, please contact the branch where you conduct your business so that we can place a reorder and make sure the card is captured upon any attempted use.

Please let us know as soon as you notice your card is missing. You can call us during normal banking hours at 731-660-8000 or email us and we'll get back to you. Please make sure we have your name and phone number and the best way to contact you.