Lost/ Stolen Debit Cards

To report a lost or stolen debit card, please call 731-660-8000 or any of our branch locations during normal business hours. Be sure to let us know as soon as you notice your card is missing.


After hours - To report a lost or stolen credit card, call 1-800-325-3678, and follow the instructions. 

The Bank of Jackson offers VISA, Mastercard and Mastercard Gold credit cards with 24-hour security online access to your credit card account information at www.mycardstatement.com.

For product information or customer support please contact your branch.