The Bank of Jackson’s short and successful heritage is built on its commitment to the local community of Jackson and Madison County, local lending decisions and local stockholders and board members. The bank is built on the little difference that only a hometown community bank can deliver--personal service.
In October 1996, The Bank of Jackson opened for business as a branch bank. From the start, the facility operated with its local board and local management during the organizational process for the locally charted hometown bank.
In June 1997, The Bank of Jackson received its charter approval from the State of Tennessee, Department of Financial Institutions and its FDIC insurance. The newly formed bank began its life as a locally chartered hometown bank. In 1998 the bank received the “Chamber of Commerce Pinnacle Award for Emerging Business,” the “2002 Pinnacle Award for Service” and the “2004 Stepping Stone Award.”
The bank’s most important asset is its customers. Without customers, the bank is nothing. Our products are designed to meet the needs of customers, our hours are set to meet the need of our customers, and our employees are hired to meet the needs of customers. High quality customer service is the true mission of this bank. It is only through the accomplishment of this mission that the bank’s profitability goals are achievable.
The next most important asset of the bank is its employees. Without dedicated and responsible employees, it would be impossible for the bank to be a responsible citizen of the communities or to render high quality customer service.
The culture of The Bank of Jackson is that we are caring professionals who use our expertise to make dreams a reality.
The mission of The Bank of Jackson is to provide the very best customer service, product innovation, and financial soundness.
The vision of The Bank of Jackson is to be the leading independent bank providing quality personal services to the Jackson community.